Our proven process of marketing your home doesn't end with just advertising your property. Just as important is how the buyer leads are captured and managed. At CENTURY 21 M&M and Associates, buyer inquires, whether sent online or by phone, are sent to the listing agent first. Without a lead management program like ours many inquiries on your home may go unanswered, to an unqualified agent or may not be thoroughly investigated. You get our full attention at CENTURY 21 M&M and Associates. Through our exclusive call center and Leadrouter programs, we ensure that the potential buyers are speaking to the REALTOR that knows your property best, the listing agent.

In this way we can monitor and track the marketing process, help to qualify buyers and give you as a seller immediate feedback. In "ordinary" offices, phone leads on listings go to a "floor agent", who may not be best qualified to present the features of your home. In our offices, our call center transfers those inquiries directly to the listing agent's phone, ensuring we treat every lead like a potential buyer. Leadrouter routes online inquiries directly to the listing agent's cell phone instantly. Finally, our Lead Management tracking system helps us to manage buyer leads on your home and make sure we are staying in touch with them on a regular basis.